[url]http://enterprise.linux.com/article.pl?sid=07/03/23/1430204&from=rss[/url]
So this woman install unbuntu and HP said she couldn't get her laptop's Keyboard fixed because it voided the warranty. O.o Luckily in this case a PR person helped out (note: not a PR person from Sony obviously, they would just tell her that Americans are cheap and English are worth more or whatever) and got her a replacement.