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A class action suit filed against Microsoft alleges that the Xbox Live operator engages in point fraud in reference to incomplete or partial downloads from the service.

Plaintiff Samuel Lassoff filed the complaint in the U.S. District Court for the Eastern District of Pennsylvania on January 19, which also alleges breach of contract, negligence, unjust enrichment and unfair business practices. The complaint claims that Microsoft “received and retained money paid by the plaintiff in response to incomplete and or partial downloads of digital goods and services.”

Lassoff, upon reviewing invoices of his Microsoft Points purchases, found that he was a “victim of Microsoft Point fraud,” and attempted to contact Xbox Live customer support on the phone, with no response. He also spent time with his credit card company in an attempt to fix his account. In all, Lassoff estimated spending a total of “over 15 attorney hours over several days” to rectify his accounts.

The complaint warns that “unless restrained by this court,” Microsoft will “continue to engage in the unlawful, unfair, and/or fraudulent business acts or practices” alleged within the complaint.

The complaint seeks compensatory damages for plaintiff and other Class members, pre and post judgment interest, punitive and exemplary damages and a reimbursement of costs and expenses incurred by the action.

|[URL=http://www.informationweek.com/news/windows/microsoft_news/showArticle.jhtml?articleID=222400289&subSection=All+Stories][I]Via InformationWeek[/I][/URL]|


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