Unsubscribe from newsletter?

[mikeblas]

I receive the ECA newsletter in email (with the subject "ECA Today"). I'm receiving it at an email address that I monitor which shouldn't be receiving such emails. I'm happy to subscribe at another personal email address.

I can't find any way to opt out of receiving it, however. Can anyone provide a link to the subscription management UI? Why does the email itself not have an "unsubscribe" link (http://www.ftc.gov/bcp/conline/pubs/buspubs/canspam.shtm)?

[Hal Halpin]

Sorry, it took a while for us to get this post, as it wasn't in the ECA section of the Forums.

At the bottom of the newsletter, since it was launched, it has said:


To unsubscribe/change profile: click here

To subscribe: click here

Our address: 64 Danbury Road
Suite 700
Wilton, Connecticut 06897

Hope that helps.

[mikeblas]

Hi, Hal. Thanks for finally responding. I didn't post this in any of the ECA areas because it doesn't seem relevant to any of them.

The newsletter email I'm receiving is from "ECA Newsletter [newsletter@crestgroup.com]". The subject includes the date, such as "ECA Today 5.07.2008".

These emails do not contain contact or subscription management information. (If they did, would I have posted here?) The last line of the email I received today is a link to videogameslive.com, for information about gaming event in Henderson, Nevada.

If you'd like, I can forward you a copy of the email I'm receiving and wish to unsubscribe from. We never subscribed to it, and want to stop receiving it at the address where it is being sent.

Thanks for your help.

[mikeblas]

Looks like the problem is that the HTML in the newsletter is invalid and doesn't render correctly in my mail client (Outlook 2007). The problem seems to be related to the nesting of <DIV> tags about a 100 deep, and it turns out they're not correctly nested.

IE 7 and FF 2 end up recovering, but whatever Outlook uses to render the HTML falls over and doesn't display most of the content, ending about half way through.

I'd recommend submitting your HTML to a validation service, like the w3.org validation service (http://validator.w3.org/) before mailing it out so that you have a better chance of actually sending your users what you had expected to send them.